Shipping and Returns
Free 6-8 business day shipping applies to every item in the store when shipping within the Continental U.S. Please contact us at 866-476-0213 regarding shipping to Hawaii, Alaska, or Canada.
If desired, upgraded 3-5 business days is available for a flat fee of 7.95.
If you are unhappy with your purchase from our store, you may return the item(s) for a refund or exchange within 30 days of your receipt. The item(s) must be in new condition, unused, and in original packaging material.
We will pay for the return shipping. All items returned under this policy are eligible for a refund. The full purchase price minus the original shipping fees will be credited to the same form of payment used in the original purchase.
All returns must have an RA (Return Authorization) number. You can request an RA number by calling Toll Free: 1-866-476-0213 or 1-512-593-7957. If any of the items you purchase are defective, we will be happy to provide a replacement for you. Please email us or call us for return instructions. A re-stocking charge may also apply if an item has been removed from its original packaging.
Please note, we are unable to accept:
- Items that have been used or laundered
- Diaper Cakes that have been disassembled
- Items that have been personalized for you
- Partial order returns
- Other items that are non-returnable and non-refundable include edible, cosmetic, and personal care items.
Should you receive a product that appears to be damaged in-transit, please contact us immediately. Be sure to have your invoice, order number, and shipment tracking number available. We will file a claim with the carrier and order an item replacement for you.