Returns & Warranty

Your Satisfaction Is Guaranteed! If you are unhappy with your purchase from Simply Unique Baby Gifts, you may return the item(s) for a refund or exchange within 30 days of receipt. The item(s) must be in new condition, unused and in original packaging material.

We will pay for the return shipping. All items returned under this policy are eligible for a refund. The full purchase price minus the original shipping fees we paid on your behalf will be credited to the same form of payment used in the original purchase. Expedited shipping fees or rush fees that were paid in order to meet a deadline are not refundable unless we did not meet the deadline date you provided in the shopping cart, according to the delivery date as shown by the tracking number. A re-stocking charge may also apply to some larger items shipped directly from the manufacturer or if an item has been removed from its original packaging.

If you need to get authorization to return a gift you received, please ask the person who purchased the gift to call us with their order number and credit card information so we can issue a refund on their credit card.

All returns must have an RA (Return Authorization) number. You can request an RA number by calling Toll Free: 1-866-476-0213. If any of the items you purchase from Simply Unique Baby Gifts are defective, we will be happy to provide a replacement for you with the exception of screen printed glassware which will be credited if damaged. Please email us at support@simplyuniquebabygifts.com for return instructions.

Please note, we are unable to accept:

* Items that have been used or laundered
* Diaper Cakes that have been disassembled
* Personalized items
* Partial order returns
* Other items that are non-returnable and non-refundable are edible, cosmetic and personal care items. 

Should you receive a product that appears to be damaged in-transit, please contact us immediately. Be sure to have your invoice, order number and shipment tracking number available. We will file a claim with the carrier and order an item replacement for you.

You can either accept the cartons as damaged or you can refuse them. If you do not note damage on the freight bill, the freight carrier may only accept partial responsibility for the merchandise. You must understand that it is your responsibility to inspect all goods before signing off on the shipment.